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CUSTOMER SUPPORT,
MADE SIMPLE

ATTENTION: Does anyone else give you customer support like ours? We’re just one click away.

Play button for a video about Agroop
Play button for a video about Agroop
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To talk with our team or ask questions, all you need to do is click this button.

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A farmer recording a tutorial video in the field

Have any questions about water management? Check out our tutorials.

Thinking of you, the Agroop team has created amazing tutorial videos! With them, you’ll learn how to master our technology and revolutionize water management on your farm. Simple, practical, and effective — become more independent and boost your productivity with ease!

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AUTONOMY KIT: Want to manage your irrigation with more independence?

Learn how to set up, and manage your account with greater independence throughout the season — always getting the most accurate and well-calibrated water management data.

An image of the 'Kit da Autonomia' eBook, designed to help customers navigate and understand Agroop's technology

Frequently asked questions.

  • Whenever you have any questions about water management or need technical support, you can contact us directly through one of the following channels:

     

    1. By clicking the “CHAT” button available in the Farmoot app/software;

    2. By visiting this “CUSTOMER SUPPORT” page;

    3. By calling during business hours at +(351) 967 754 248 (mobile);

  • The placement of the equipment will always depend on the crops localization, the soil texture, and most importantly, the irrigation sectors. Our standard recommendation is to place one device per irrigation sector so that you can manage each one individually. We also suggest carrying out a satellite imagery diagnosis to identify homogeneous zones and ensure a more representative layout of your farm or field.

  • Yes, it’s possible to integrate other devices, such as EnviroPro or Sentek probes. However, the integration requires a more detailed requirements analysis to ensure the best possible solution.

  • Yes. Thanks to Agroop’s innovative technology, it’s now possible to receive irrigation recommendations without having to purchase soil moisture probes. These recommendations take into account the specific characteristics of your irrigation system and combine satellite imagery with weather forecasts.

     

    While the recommendations aren’t as precise as when using probes, they’re still far more reliable than having no solution at all. It’s the perfect balance between investment and return.

  • Agroop’s technology adapts perfectly to both temporary and permanent crops. Among the most popular are olive groves, vineyards, almond orchards, orange groves, and corn. However, we’ve already implemented our solution in more than 65 different crops.

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